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How eb770fi Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account securely — your contact details, payment method activity across bKash, Nagad or Rocket, and your device session data.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYour rights explained clearlyContact us to request changes
eb770fi How eb770fi Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or remove personal information we hold on your account, our support team handles privacy requests directly. You can also ask us to confirm what data we currently store against your account, or raise a concern about how a payment detail was handled. We aim to respond to all data-related requests within a reasonable window — complex requests may take longer to process fully.

Live Chat Support Open the chat widget from your account dashboard to raise a privacy question. Our support team handles data requests through the same channel as account help.
Email Privacy Request Send a written data request to our support email address listed in your account settings. Include your registered mobile number so we can locate your account record.
Account Settings Path Some data updates — like changing your registered mobile number linked to bKash or Nagad — can be started directly inside account settings before escalating to support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit between your device and our servers — this covers your login session, your bKash or Rocket transaction detail, and any document you submit for account verification. Cookies on eb770fi are used to keep your session active across your mobile browser and to remember preferences like language and last-visited section. We do not use cookies to build advertising profiles. Data retention follows the minimum period needed for account records and transaction history; once that period passes, we delete or anonymise the data. If you close your account, we retain only what applicable rules in eligible regions require us to keep for record-keeping purposes.

Encryption in Transit

All data sent between your browser or mobile app and our servers is encrypted. This includes your login credentials, wallet transaction references and any verification document you upload.

Cookie Use

We use session cookies to keep you logged in across pages and functional cookies to remember your account preferences. We do not use third-party advertising cookies on this platform.

Data Retention Period

We keep your account data and transaction history for the minimum period required in eligible regions. After that window, records are deleted or anonymised — we do not hold data indefinitely.

Requesting Your Data

You can ask us to share a copy of the personal data we hold on your account, request a correction, or ask us to delete data where no legal retention obligation applies. Contact support to start this.

Common Questions About Your Privacy on eb770fi

These are the privacy questions we hear most from account holders in Bangladesh. If your question is not here, live chat or the support email in your account settings is the fastest path to an answer.

We store your bKash or Nagad reference only as long as needed to process and verify your transaction. We do not keep full wallet credentials beyond what the individual payment requires.

Yes. Contact our support team via live chat or the email address in your account settings. Include your registered mobile number and we will locate your account record and prepare the data summary.

Only our internal account and payments team can access transaction records. Third-party processors see only what is needed to complete the transaction and are bound by data-handling agreements.

When you close your account, we retain only what applicable rules in eligible regions require us to keep for record purposes. Data outside that obligation is deleted or anonymised after the account closes.

Start in account settings where you can request a number change linked to bKash or Nagad. For security, our support team will verify your identity before the change is confirmed.

No. We use session and functional cookies to keep your account active and remember your preferences. We do not place third-party advertising cookies or build ad profiles from your browsing activity.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.