Reference

Terms That Govern Your eb770fi Account

These terms set out how your account works on eb770fi — what you can do, what we ask of you, and how transactions through bKash, Nagad and Rocket are handled. Access and eligibility depend on your local law and the regions we currently support.

Account holder rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsEligibility by local lawAccount suspension policy
eb770fi Terms That Govern Your eb770fi Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account — a disputed transaction, a wallet deposit that did not credit, or a question about eligibility — our support team handles these directly. Reach out through the channels below and include your account reference so we can locate your record quickly.

Team online

Live Chat

Start a live chat session from your account dashboard. Share your account ID and describe the terms question or wallet issue you need resolved.

Email Support

Write to our support address for detailed queries. Include the transaction reference if your question relates to a bKash, Nagad or Rocket deposit.

Help Centre

The Help Centre holds published answers to common terms questions — account limits, withdrawal conditions and what happens if a deposit is sent incorrectly.

HOW WE HANDLE IT

Account Security and Policy Practices

We handle account data, wallet references and session records with care. Here is how we approach the key areas these terms touch — security, record retention, who holds authority over your account, and how to request a correction or closure.

Account Security

Your account is protected by password and OTP verification at login. We do not store your bKash, Nagad or Rocket PIN — wallet authentication stays inside your own app.

Record Retention

Transaction records — deposits, withdrawals, account changes — are retained for the period required under applicable policy. You can request a summary of your own records via support.

Account Ownership

Each account belongs to one registered holder. Sharing access or operating multiple accounts under these terms is not permitted and may result in account review.

Requesting Changes

To update registered details or request account closure, contact support with your account ID. Changes to wallet payment methods require re-verification before the next transaction.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — deposits, withdrawals, eligibility and what to do if something goes wrong.

Yes. Every deposit processed through bKash, Nagad or Rocket is covered by these terms. The payment confirmation happens inside your wallet app, and once credited, the deposit follows standard account rules.

Contact support with your transaction reference and the send time. We check the wallet confirmation log and resolve credited-but-unposted deposits through a manual review process.

We may update these terms when needed. We aim to notify you of any material change via your registered contact. Continuing to use your account after the update means you accept the revised terms.

Eligibility depends on your local law and the regions eb770fi currently supports. Check the eligibility section before registering; access is not available in all regions.

We may ask you to confirm your registered name and wallet details match before releasing a withdrawal. This is a standard account check, not a penalty — it protects your own funds.

Send a closure request to support with your account ID. Any pending balance is processed to your last verified wallet — bKash, Nagad or Rocket — before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.